ORGANIZATIONAL LEARNING A case study resulting from the investments programming in a credit union in Santa Catarina - Brazil

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Juliano Keller Alvez
Leonard Almeida de Moraes
Édis Mafra Lapolli
Andréa Valéria Steil

Abstract

Organizational Learning (OL) is a research area that presents several approaches to understand how an organization learns. Among the most present approaches in research, we have the 4i framework that proposes the OL through four subprocesses: intuition, interpretation, integration and institutionalization. This study sought to understand how the OL process occurred in the investments programming in a Credit Union in Santa Catarina, southern Brazil. Two employees directly involved with the Programmed Future program were interviewed. The report draws a parallel between the subprocesses of the 4i framework and the learning processes that took place in the Union.

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How to Cite
Alvez, J. K., Leonard Almeida de Moraes, Édis Mafra Lapolli, & Andréa Valéria Steil. (2019). ORGANIZATIONAL LEARNING. International Journal of Innovation Education and Research, 7(4), 359-365. https://doi.org/10.31686/ijier.Vol7.Iss4.1427
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Author Biographies

Leonard Almeida de Moraes, Federal University of Santa Catarina – Florianópolis, SC, Brazil

Postgraduate Program in Engineering and Knowledge Management

Édis Mafra Lapolli, Federal University of Santa Catarina – Florianópolis, SC, Brazil.

Postgraduate Program in Engineering and Knowledge Management

Andréa Valéria Steil, Federal University of Santa Catarina – Florianópolis, SC, Brazil.

Postgraduate Program in Engineering and Knowledge Management

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