Lessons Learned During Turbulent Times to Weather and Thrive in the Storm of COVID-19
Keywords:agile management, Higher Education, COVID-19, Strategic Partners, Future Business
This article describes the lessons learned by our university during the global healthcare crisis of COVID-19. It highlights the agile solutions employed to continue learning under extraordinary circumstances. While we have captured the stories that allowed our students to power through this tumultuous period if they so desired, these lessons may also provide guidance to other higher education institutions not only for the current turbulent times, but also enhance their ability to pause and pivot by utilizing agile management to weather this and future storms.
Agredo-Delgado V., Pinto-Corredor J.D., Collazos C.A., Ruiz P.H., Fardoun H.M. (2019) Structure of a Guide for Usability Evaluation in Virtual Learning Environments. In: Ruiz P., Agredo-Delgado V. (eds) Human-Computer Interaction. HCI-COLLAB 2019. Communications in Computer and Information Science, vol 1114. Springer, Cham. https://doi.org/10.1007/978-3-030-37386-3_26
Aldredge, M., DuBois, S., Mobley, D., Prejean, E., & Vienne, M. (2019). Maintaining Quality in Online Learning Environments: Issues and Challenges. International Journal for Innovation Education and Research, 7(12), 361-367. https://doi.org/10.31686/ijier
Board of Regents, State of Louisiana. (2019, August). Louisiana Prospers: Driving Our Talent Imperative. Retrieved from https://masterplan.regents.la.gov/wp-content/uploads/2019/08/Full-Report-FINAL.pdf
Barrows, E., & Neely, A. (2019, January 24). Staying agile in a turbulent world. Retrieved from https://www.amanet.org/articles/staying-agile-in-a-turbulent-world/
Crom, S. (2020, April 16). Agile organizations: Capabilities for thriving in turbulent times. Retrieved from https://www.oxygyconsulting.com/news/agile-organizations-capabilities-for-thriving-in-turbulent-times
Cooke, J. (2010). Agile Principles Unleashed: Proven approaches for achieving real productivity gains in any organization. IT Governance Publishing. Retrieved from http://www.jstor.org.nsula.idm.oclc.org/stable/j.ctt5hh6tt
Denning, S. (2018). The age of agile: How smart companies are transforming the way work gets done (pp. 21-22). New York: AMACOM.
Denning, S. (2019). Understanding Fake Agile, Forbes, May 2019, Retrieved August 18, 2020 from: https://www.forbes.com/sites/stevedenning/2019/05/23/understanding-fake-agile/#4936b3bd4bbe
Institute for the Future, Dell Technologies. (2017). The Next Era of Human/ Machine Partnerships. Retrieved August, 2020 from https://www.iftf.org/humanmachinepartnerships/
Jackson, Leah. (2020a). Update-March18, 2020: NSU employees will work remotely beginning March 23. Retrieved August 19, 2020 from https://www.nsula.edu/update-march-18-2020-nsu-employees-will-work-remotely-beginning-march-23/
Jackson, Leah. (2020b). NSU faculty, staff go above and beyond to accommodate students. Retrieved August 19, 2020, from https://www.nsula.edu/nsu-staff-go-above-and-beyond-to-accommodate-students/.
Landsman, W. & Peasnell, K. (2018). The changing landscape of banking and the challenges it poses for accounting and financial reporting. Accounting Horizons, 27 (4), 757–773.
Liao, W., Kilcoyne, M., Parker, C., Perez-Mira, B., Jones, C., & Woods, L. (2019). Engaging students globally without leaving the comforts of home. Journal of Global Education and Research, 3(1), 22-36. doi:10.5038/2577-509x.3.1.1073
Livorsky, E. (2016). Eight Characteristics of Agile Leaders. Retrieved from https://www.fminet.com/fmi-quarterly/article/2016/09/eight-characteristics-of-agile-leaders/
Nedelkovic, S. (2020, July 9). To be or not to be (un)successful in turbulent times – what is the solution? Business Coaching. Retrieved from https://bcoaching.online/to-be-or-not-to-be-unsuccessful-in-turbulent-times-what-is-the-solution/
Nink, M. (2019, January 17). How to weave agility throughout your corporate culture. p.1. Retrieved from: https://www.gallup.com/workplace/245999/weave-agility-throughout-corporate-culture.aspx
Prejean, E. A. (2017). Effective collaboration between the information technology industry and northwestern state university computer information systems (Order No. 13851735). Available from ProQuest Dissertations & Theses A&I. (2213561322). Retrieved from https://nsula.idm.oclc.org/login?url=https://search-proquest-com.nsula.idm.oclc.org/docview/2213561322?accountid=26272
Prejean, E.A., Kilcoyne, M.S., Liao, W., & Parker, C. (2019, July). Is higher education talking and walking agile management: A review of the literature. American International Journal of Business Management, 2(7), 8-18. Retrieved from https://www.aijbm.com/wp-content/uploads/2019/08/B270818.pdf
Prejean, E.A., Liao, W., Aldredge, M. M., Parker, C., and Kilcoyne, M.S. (2020, March). Walk the Talk of Agile Management in Higher Education: Motivations, Processes, and Strategic Partners. Session 3 presentation at the 2020 International Conference on Management, Leadership and Business Intelligence (ICMLBI'20), online.
Project Management Institute. (2017). Agile practice guide. Newton Square, PA: Project Management Institute.
Rigby, D. Sutherland, J, and Takeuchi, H. (2016a). The Secret History of Agile Innovation. Retrieved from https://hbr.org/2016/04/the-secret-history-of-agile-innovation.
School of Business. (2019). Fifth Year Maintenance Report. Unpublished manuscript, School of Business, the University.
Siegel, G., Sorensen, J., Klammer, T., & Richtermeyer, S. (2010). The ongoing preparation gaps in accounting education: A call to action. Management Accounting Quarterly, 11(3). 41-52.
Sowell, K., Saichaie, K., Bergman, J., & Applegate, E. (2019). High Enrollment and HyFlex: The Case for an Alternative Course Model. Journal on Excellence in College Teaching, 30(2), p5-28.
Sullivan, J. (2010, November 1). Agile talent management is required during turbulent times. Retrieved from https://drjohnsullivan.com/uncategorized/agile-talent-management-is-required-during-turbulent-times/
World Economic Forum. (2016). The Future of Jobs Report. Retrieved from https://reports.weforum.org/future-of-jobs-2016/chapter-1-the-future-of-jobs-and-skills/?doing_wp_cron=1583511577.8752150535583496093750
Yahoo Small Business. (2020). How business agility saves you during turbulent times. Retrieved September 21, 2020 from https://smallbusiness.yahoo.com/advisor/resource-center/how-business-agility-saves-you-during-turbulent-times/
How to Cite
Copyright (c) 2020 Elizabeth Prejean, Melissa M. Aldredge, Weiwen Liao, Margaret S Kilcoyne, Carmella Parker
This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.
Submission of an article implies that the work described has not been published previously (except in the form of an abstract or as part of a published lecture or academic thesis), that it is not under consideration for publication elsewhere, that its publication is approved by all authors and tacitly or explicitly by the responsible authorities where the work was carried out, and that, if accepted, will not be published elsewhere in the same form, in English or in any other language, without the written consent of the Publisher. The Editors reserve the right to edit or otherwise alter all contributions, but authors will receive proofs for approval before publication.
Copyrights for articles published in IJIER journals are retained by the authors, with first publication rights granted to the journal. The journal/publisher is not responsible for subsequent uses of the work. It is the author's responsibility to bring an infringement action if so desired by the author.