Quality of Work Life in Higher Education Institutions

Main Article Content

Daniele Krauze Boone
Estela Pitwak Rossoni
Rogério Simão
Flávio de São Pedro Filho
Marcos Tadeu Simões Piacentini
Alexandre Leonardo Simões Piacentini


The quality of work life, whether in the public or private institution, aims to promote well-being for employees, so that they can perform their activities satisfied and motivated, thus contributing to an excellent organizational performance. This study is a review of the literature on the quality of life at work, in which approaches and applications were sought from public servants, especially from Higher Education Institutions. For that, bibliographic research was carried out, with an exploratory and descriptive character, with a qualitative approach and deductive method. The collection of data in front of the compiled and localized scientific works focused on the identification of existing models, among which Walton was considered the most adequate and therefore, with higher utility for the future study of deepening in an application with public servants of Higher education institutions. This model includes a structured questionnaire with eight criteria: social relevance of work life, use of skills, working conditions, social integration in the organization, work, and total living space and constitutionalism, fair and adequate compensation and opportunity for growth. It is understood that new research applied in this sense, help the managers of the HEIs studied in the decision making aimed at promoting improvements to the Quality of Life at Work. 


Download data is not yet available.

Article Details

How to Cite
Krauze Boone, D., Pitwak Rossoni, E., Simão, R., São Pedro Filho, F. de, Piacentini, M. T. S., & Piacentini, A. L. S. (2019). Quality of Work Life in Higher Education Institutions. International Journal for Innovation Education and Research, 7(4), 130-143. https://doi.org/10.31686/ijier.vol7.iss4.1395
Author Biographies

Daniele Krauze Boone, Federal University of Rondonia, Brazil

Bachelor in Business Administration from the Federal University of Rondônia.

Estela Pitwak Rossoni, Federal University of Rondonia, Brazil

Doctor in Administration and Professor in the Department of Accounting Sciences of the Federal University of Rondônia.

Rogério Simão, Federal University of Rondonia, Brazil

Master in Administration and Professor in the Department of Accounting Sciences of the Federal University of Rondônia.

Flávio de São Pedro Filho, Federal University of Rondonia, Brazil

Post-Doctor in Management and Economics from the University of Beira Interior (UBI), Covilhã, Portugal. Ph.D. in Business Administration from the University of São Paulo, Brazil. Professor and Researcher at the Federal University of Rondônia, where he teaches Social and Environmental Management in the Master in Administration. Coordinator of GEITEC / UNIR / CNPq, Brazil.

Marcos Tadeu Simões Piacentini, Federal University of Rondonia, Brazil

Master in Administration and Professor in the Administration Department of the Federal University of Rondônia.

Alexandre Leonardo Simões Piacentini, Federal University of Rondonia, Brazil

Master in Administration and Professor in the Department of Forestry Engineering of the Federal University of Rondônia.


[1] Albuquerque, V. A. The Evaluation of the Quality of Life Level in the Perception of the Administrative Technical Servants of a Higher Education Institution: a case study. Dissertation (Post-Graduation in Production Engineering) Federal University of Paraíba / João Pessoa, 2013.
[2] Batista, Antunes, & Iizuka. Quality of Work Life and Academic Production: Visit ENANPAD's Annals from 2001 to 2011. In: EnANPAD, XXXVI, 2012, Rio de Janeiro. Anais ... Rio de Janeiro: ENANPAD, 2012.
[3] Chiavenato, I. Human resources: the human capital of organizations: how to attract, apply, maintain, develop and monitor this valuable organizational treasure. 10th ed. - Rio de Janeiro: Elsevier, 2015.
[4] Fernandes, E. C. Quality of Life at Work: how to measure improvement. Salvador / BA: Casa da Qualidade, 1996.
[5] Garcia, E. O. The significant content of quality of work life for public employees of a health secretariat. Electronic Journal Management and Services, v. 1, n. 1, p. 76-94, Jan-Jul / 2010. Retrieved from https://www.metodista.br/revistas/revistas-ims/index.php/REGS/article/view/1861.
[6] Gil, Antonio Carlos. Methods and techniques of social research.6 ed. São Paulo: Atlas, 2008.
[7] Góes, Miguel B. de Barros et al. Servers of a Brazilian Public University in Time of Strikes: And how is the quality of life at work? X Online Congress - Administration / CONVIBRA, November 7 to 9, 2013. Retrieved from http://www.convibra.org/upload/paper/2013/34/2013_34_8333.pdf
[8] Hackman, & Oldham. Development of the Job Diagnostic Survey. Journal of Applied Psychology, n. 2, p. 159-70, 1975.
[9] Limongi-França, Ana Cristina. Quality of work life -QLW: concepts and practices in companies of post-industrial society. 2 ed. São Paulo: Atlas, 2004.
[10] Martins, Márcia M. da Costa. Quality of Life of the Teachers of the Federal University of Ceará.Dissertation (Master in Public Policies and Management of Higher Education) Federal University of Ceará / Fortaleza, 2011.
[11] Moreira, Ana Zenilce. The Perception of Non-Teaching Employees about Quality of work life in Higher Education Institutions.Dissertation (Masters in Administration) State University of Ceará / Fortaleza, 2012.
[12] Nunes, M. H. M.. Quality of Life at Work: A study with accountants through the application of the Hackman and Oldham model. Dissertation (Master in Administration) FUMEC University.Faculty of Business Sciences, Belo Horizonte / MG, 2012.
[13] Pedroso, Bruno et al. Construction and Validation of TQWL-42: an instrument to evaluate the quality of life at work. Journal of Public Health, v. 16, n.6, Dec/ 2014. Retrieved from http://www.scielosp.org/pdf/rsap/v16n6/v16n607.pdf
[14] Pedroso & Pilatti. Literary Review of the Classical Models of Evaluation of Quality of Life at Work: a necessary debate. In: Virlata, Roberto; Gutierrez, Gustavo L .; Monteiro, Maria Inês (Orgs.), Quality of Life: evolutions of concepts and practices in the 21st century. Campinas: Ipes, 2010, p. 197-206.
[15] Piacentini, Alexandre, Piacentini, Marcos, Silva, Adriano & Souza, Valdinei. Tax planning as business strategy: impacts and adjustments in organizational management. IN: GOMES, Angela de Castro Correia et al. (Org.) Series of research in administration. v. 1, p. 50-68. Recife: Quick Book
[16] Piacentini, Marcos. Quality of Life at Work: The repercussions of technology on teaching activity. Beau Bassin: NEA, 2017. ISBN 978-620-2-02990-2
[17] Pilatti, A , Bejarano & Viviane C. Quality of Life at Work: reading and possibilities in the environment. In: Gonçalves, Aguinaldo; Gutierrez, Gustavo l .; virlata, Roberto (Orgs.), Management of Quality of Life in the company. Campinas, SP: IPES Editorial, 2005, p. 85-104. 2017
[18] Pinto, L. B & Paula, A. V. .; Boas, A.V. Quality of work life and the new Public Service: proposal of a comprehensive model. In: MEETING OF PUBLIC ADMINISTRATION AND ANPAD GOVERNMENT, 2012, Salvador. Anais ... Salvador: ANPAD, 2012.
[19] Pizzio, & Klein, K. Quality of work lifeand Daily Ado of Teachers of Higher Education. Journal of Education and Society, v. 36, no. 131, p. 493-513, abr.-jun., Campinas / SP, 2015
[20] Robbins, Stephen & Decenzo, David A .; Wolter, Robert M. The New Administration. Translation by Luciano Antonio Gomide. São Paulo: Saraiva, 2014.
[21] Timossi, Luciana da Silva et al. Analysis of the Quality of Life in the Work of employees with different levels of instruction through correlation analysis. Production, v. 20, n. 3, Jul./set. 2010, p. 471-480. DOI: 10.1590 / S0103-65132010005000031.
[22] Vasconcelos, Patricio Henrique et al. Quality of Life in Teaching Work: A case study in an institution of higher education. Management and Innovation Magazine. V. 9, n. 2, p. 79-97, open l / jun. São Paulo, 2012.
[23] Walton, Richard. E. Quality of Work Life: What is it? Sloan Management Review. v. 1, p. 11-21, 1973.
[24] Westley, William. A. Problems and solutions in the quality of working life. Human Relations, n. 2, p. 113-123, 1979.

Similar Articles

You may also start an advanced similarity search for this article.

Most read articles by the same author(s)

<< < 1 2